For Immediate Release: SEYI America and SEYI Mexico Double Sales and Service Support
August 3, 2015- Tullahoma, TN, SEYI America and SEYI Mexico are pleased announce the addition of new hires for both sales and service support throughout North America. For SEYI-America, three new field service technicians, an inside technician, and a sales support administrator have been added at the Tullahoma TN Sales and Service Center. At the Walnut, CA and Cleveland, OH offices, additional sales managers have been added to bolster territory support. In Mexico, another service technician and sales manager have been added to the Monterrey, NL Sales and Service Center.
According to Lanny Griffin, V.P. of SEYI-America Sales and Service, “With the addition of the new employees and some internal re-organization, we’ve more than doubled our support and service in a little more than a year. We have up-scaled our communication with SEY’s other global divisions, enhanced our large, turnkey project and servo resources, boosted our factory-direct service and partnered service providers, and are stocking more inventory presses and spare parts in Tennessee, California, and Mexico.”
A major emphasis for the new hires has been in response to more large, turnkey and servo projects:
“Virtually all of our projects are becoming turnkey, with more and more global interaction,” states Scott Braito, Large Press Systems Division Manager. “The additional internal personnel and service partners better prepare us to manage the complexities.”
“For servo projects,” Says Randy Kish, Servo Press Division Manager, “we’re developing the next layer. Our current U.S. and Mexico servo technicians have hundreds of hours of servo experience. We’re adding to this, and can now fully implement application support and customer training.”
The added resources at SEYI-America and SEYI-Mexico have residual gain by amplifying SEYI’s factory-direct support for customers doing business in the U.S., Mexico and other parts of Latin America.
“With our customers doing “business without borders”, there are natural expectations to have “borderless” suppliers,” says to Alberto Garcia, RSM – Latin America Division. “We know that factory-direct support this is the best way to achieve this, and we’re making the investments.”
According to Horacio Peña Villarreal, RSM-SEYI-Mexico, “The additional personnel at the Monterrey N.L. Sales and Service Center are part of planned expansion since opening the office last May. “In addition, we are also supplying more spare parts,” having recently started stocking Wintriss controls components (Wintriss is SEYI’s standard controls and automation supplier). This is a huge value to our customers doing business in both the U.S. and Mexico. We can provide much better response by having the parts readily available.”